OSECE offers a wide variety of technical assistance, including on-site training for IPS program staff, as well as monthly conference calls that cover a variety of topics intended to keep providers informed about current IPS practices and resources. All technical assistance provided by OSECE is free of charge to provisional and qualified IPS providers in Oregon. The Oregon Health Authority encourages IPS providers to take advantage of the technical assistance offered by OSECE in order to achieve good fidelity to the IPS model.
On-Site Technical Assistance
If you are a qualified or provisionally qualified IPS provider you may request technical assistance using the button below.
Monthly Statewide Conference Calls
OSECE offers a monthly technical assistance call for IPS providers, which is typically held on the thirdThursday of every month at 3:00 p.m. PST. For those unable to join the call, the calls are recorded and available below. Please download the Conference Call Schedule above for call-in instructions and topics planned for the year.
Conference Call Schedule 2020
Technical Assistance Calls 2019-2020
January 2020
Topic: ABLE Accounts in Oregon
Presenter: Kaellen Hessel, Oregon Savings Network
Materials: Video
December 2019
Topic: Year End Call and Interviewing Skills Triangle
Presenters: Crystal McMahon and Jennifer Cassidy, OSECE
Materials: Skills Triangle, Practice Interviewing Exercise, Oregon cumulative summary, Q3 2019 Oregon Outcomes
November 2019
Call was Cancelled
October 2019
Topic: Online Job Search Methods
Presenter: Tammy Guest, OSECE
Materials: Online Job Search Methods
September 2019
Topic: The Vocational Profile
Presenter: Tammy Guest, OSECE
Materials: career_profile_tip_sheet, Career-Profile-Form-2017, Career-Profile-Spanish, The Vocational Profile
August 2019
Topic: Graduating IPS Supported Employment Clients
Presenter: Tammy Guest, OSECE
Materials: Graduating IPS Clients, ips-transition-plan-fill-in
July 2019
Topic: Wellness Plans for Work
Presenter: Joan Keenen, OSECE
Materials: wellness plans for work newtwothreefour, Physical-Wellness-for-Work-Booklet_2016
June 2019
Topic: General Assistance Program
Presenter: Marcy Mee, Collaborative Disability Determination Unit, DHS
Materials: GA Flyer- One page Community Partner Referral, ROI-me3010
May 2019
Topic: Fidelity Standardization Follow Up
Presenter: Crystal McMahon, OSECE
Materials: Standardization Document for Supervisors 2019
No recording available for this call.
April 2019
Topic: Employment Trends in Oregon
Presenter: Gail Krumenauer, Senior Economic Analyst with the Oregon Employment Department
Materials: 04.16.19 OSECE Conference Call Presentation_Hiring Demand_updated
March 2019
Topic: Preparing Job Seekers for Interviews
Presenter: Tammy Guest, OSECE
Materials: Interviewing Call Fears and Strengths Top 10 things that employers want Mock Interview Handout- Sequoia Preparing for an interview handouts 031015
February 2019
Topic: Data Collection- New forms, Fidelity & SEd
Presenter: Crystal McMahon, OSECE
Materials: MHS 38 Supported Emp Ed Qurtly Report Oregon cumulative summary Q4 2018 Oregon Outcomes sample 1 cumulative sample 2 cumulative Sample of Benefits planning tracking Community Time Log Template February 28 agenda Googledocs links
January 2019
Topic: Serving Clients with Justice System Involvement and the Federal Bonding Program
Presenter: Tammy Guest, OSECE
Materials: Helping-People-Find-Jobs-in-Spite-of-Justice-System-Involvement PPT, The Federal Bonding Program PPT, Worksheet-for-Job-Seekers-Eng, Tips-For-Employment-Specialists, employer-survey, WOTC_Program_Brochure
Technical Assistance Calls from 2018
December 2018 Topic: End of Year Wrap Up & Program Highlights Presenters: OSECE Team Materials: Q3 2018 Oregon Outcomes
November 2018 Topic: Career Advancement for IPS Clients Presenter: Tammy Guest, OSECE Materials: Career Advancement presentation
October 2018 Topic: Dress for Success Oregon Program Presenter: Sheri Dunn, Executive Director Dress for Success Oregon Materials: Programs Overview, Newsletter1, About Us Infographic
September 2018 Topic: Ticket to Work and IPS Programs Presenter: Tammy Guest, OSECE Materials: OSECE TTW Presentation 2018A,Mental Health Referral Form 2018EN-payments-glance-2018TTW Quick Ref 2018TTW OSECE Sample Letter
August 16, 2018 Topic: HUD’s Family Self Sufficiency Program Presenters: Tammy Guest from OSECE with Angela Parada, Colleen Spencer, and Kellie Battaglia from the City of Salem Housing Authority Materials: FSS Brochure App Combo 2018 English, FSS Brochure App Combo 2018 Spanish, FSS Brochure App Combo 2018 Russian, NEW FSS Handbook & Fair Housing Add 6-2018
July 26, 2018 Topic: The Purposes of IPS Documentation Presenter: Tammy Guest Materials: The Purposes of IPS Documentation PPT
June 28. 2018 Topic: Supported Education and Building Partnerships with TRIO Services Presenter: Renee from Rogue Community College Trio Services and Jodie Ferguson from Options for Southern Oregon
May 17, 2018 Topic: IPS Resources Presenter: Crystal McMahon
April 19, 2018 Topic: IPS/VR Partnership Best Practices Presenter: Tammy Guest Materials: Partnering With Vocational Rehabilitation Presentation Please skip past the first 10 minutes of the call recording below as there were technical difficulties in the beginning.
March 22. 2018 Topic: Supported Education Presenter: Vanessa Taylor Materials: New Supported Education Specialist, Example Workflow for Supported Education, Implementing SEd- SEd Statewide Call.2
February 15, 2018 Topic: IPS Fidelity Clarification Presenters: OSECE Team Materials: Supported Employment Fidelity Scale-2008, ips-fidelity-manual-3rd-edition_2-4-16
Previous Calls
October 19, 2017 Topic: Providing IPS Services to People with Personality Disorders Presenter: Tammy Guest, Oregon Supported Employment Center for Excellence
- Call Recording
- Treatment Guideline for Borderline Personality Disorder
- Understanding Frequently Encountered Personality Disorders
August 17, 2017 Topic: IPS and ACT Fidelity Crosswalk Presenter: Heidi Herinckx, Director of OCEACT
July 20, 2017 Topic: How To Manage Your IPS Caseload Presenter: Tammy Guest, IPS Statewide Trainer
June 18, 2017 Topic: Newly developed Job Development App Presenter: Sarah Swanson, IPS Employment Center at Rockville Institute
- Presentation
- User Guide
- If you are interested in using this app, please have only one person from your agency contact Annalee Kwochka at AnnaleeKwochka@westat.com
May 18, 2017 Topic: IPS Supported Employment Fidelity Updates Presenter: Crystal McMahon, Oregon Supported Employment Center for Excellence
- Call Recording
- Presentation
- Sample Fidelity Action Plan
- IPS Fidelity Scale
- Procedure for H2023 IPS SE Billing Code
April 20, 2017 Topic: Recovery 101 Presenter: Joan Keenen, Oregon Supported Employment Center for Excellence
April 7, 2017 Topic: VR’s New Microenterprise/Self Employment Pilot Project Presenter: Ann Balzell, Policy Analyst with DHS/VR
- Call Recording
- PILOT Supported Microenterprise Flowchart
- PILOT-Supported Microenterprise Technical Assistance Guide
- PILOT-Supported Microenterprise Feasibility Self-Study
- PILOT-Supported Microenterprise Business Plan
February 2017 Topic: Work Opportunity Tax Credit Presenter: David Ross, Oregon Employment Department
- Call Recording
- WOTC Brochure Blue
- WOTC Program Brochure
- Q & A about WOTC
- Advice for Employers
- Claiming a WOTC Credit
- Reasons the Credit Gets Denied for Group E
- WOTC Certification Categories
January 2017 Topic: Wellness Presenter: Joan Keenen, Oregon Supported Employment Center for Excellence
December 2016 Topic: 2016 Year in Review Presenter: OSECE Team
November 2016 Topic: Microenterprise Development/ Independent Contractor requirements Presenter: Mona Edwards, MERIT Program
October 2016 Topic: Updated IPS Fidelity Manual Presenter: Tammy Guest, OSECE
September 2016 Topic: Follow Along Supports Presenter: Crystal McMahon, OSECE
- Call Recording
- Call Agenda
- Career Profiles with Highlights
- Scenarios for Follow Along Support
- Follow Along Supports Menu and Plan
August 2016 Topic: Helping People Find Jobs In Spite of Justice System Involvement Presenter: Tammy Guest, OSECE
- Call Recording
- PPT
- Federal Bonding Program
- Worksheet for Job Seekers- English
- Dartmouth Study
- Tips for Employment Specialists
July 2016 Topic: Employed Persons with Disability Program Presenter: Jeff Stell, DHS
June 2016 Topic: Non-SSA Benefits Planning Presenter: Tammy Guest, OSECE
- Call Recording
- TPD Application- English
- TPD Application- Spanish
- Total and Permanent Disability Discharge Guidelines
- HUD Program Resources
- Oregon Lifeline Telephonic Assistance Income Guidelines
- Fidelity Scale Item Work Incentives Planning
- SNAP- Food Stamp Work Incentives and Calculator
May 2016 Topic: Peer Employment Specialists Presenter: Kim Kanies, Oregon Supported Employment Peer Collaborative
April 2016 Topic: Apprenticeship / Internship Programs Presenter: Steve Simms, Oregon Apprenticeship and Training Division
March 2016 Topic: Strategies for Engagement Presenter: Tammy Guest, OSECE
February 2016 Topic: Fidelity Reviews and Documentation Presenter: Tammy Guest, OSECE
January 2016 Topic: Recently Enacted House Bills – “Ban the Box” and “Setting Aside Judgment of ‘Guilty Except for Insanity'” Presenter: Ted Wenk, Disability Rights Oregon
December 2015 Topic: Supported Education and Year-End News Presenter: Wendy Chavez, Oregon Health Authority
November 2015 Topic: Managing your Online Profile Presenter: Justin Tauscher, Dartmouth College
November 2015 Topic: How to Provide Job Coaching and On the Job Training Presenters: Tammy Guest, OSECE, and Central City Concern
- Call Recording
- Follow Along Supports- Job Coaching PPT
- Example Individualized Follow Along Job Support Plan and including Job Coaching
October 2015 Topic: Managing your Online Profile Presenter: Justin Tauscher, Dartmouth College
August 2015 Topic: Legalization of Marijuana and Workforce Laws
July 2015 Topic: Career Development Presenter: Oregon Employment Department
June 2015 Topic: Section 503 of the Rehabilitation ACT Presenters: Benjamin Van Vleet and Aleksandra Snyder, Compliance Officers with the US Department of Labor, Office of Federal Contract Compliance Programs
May 2015 Topic: IPS Supported Employment and Peer Supports
April 2015 Topic: Helping Clients Prepare for the Interview Presenters: Debbie Peabody and Tammy Guest, OSECE